Jim Hewlett

Coronavirus Update: From Lawntech Founder & Managing director Jim Hewlett

Since the “Stay At Home” announcement from the Prime minister on Monday 23rd March, aimed at preventing the spread of Covid-19, Lawntech have refrained from carrying out treatments to our customers’ lawns whilst awaiting clarification from our Government on whether it is acceptable for us to proceed.

Regrettably however, in the absence of sufficiently clear guidance, the continuing spread of Covid-19 and the understandably negative public perception of continued business activity, we feel the responsible thing to do is to suspend all operations until further notice with effect from Monday 30th March 2020.

I am pleased to say we are still able to offer an instant, automated quotation for your lawn care via our online measuring tool, here.

As a family business with strong ties to the community, we take our responsibilities very seriously, and these go far beyond our duty of care to our staff and clients. After lengthy consultation, my staff and I have agreed unanimously that morally, in the prevailing circumstances, it is the only choice we could make. We feel strongly that however tough this decision has been, it is the right thing to do for the greater good.

We apologise for any inconvenience this may cause to those of you who had treatments booked between now and 10th April, but please be assured that my staff and I will be making every effort to ensure the work is carried out for you at the earliest opportunity once operations are resumed.

If you are currently paying for your lawn care by Monthly Recurring Card Billing, I would ask you to leave your instruction in place and continue payments as before. By doing this, your account will stay up to date until we are able to resume treating your lawns and there will be no additional delay to your service.  Should there be a need for refunds we will process these once we return to work and we will adjust your lawn care programme accordingly.

I would like to take this opportunity of thanking you personally for your continued support. Running a small business and employing around 20 members of staff is particularly challenging during times of crisis, but the health and well-being of the nation is paramount. The situation which our country currently faces, and which has effectively forced the closure of our company for at least 3 weeks at its busiest time of the year, is undoubtedly the sternest challenge Lawntech has ever encountered. However, with the continued support of our loyal clients, my staff and I are determined to push through and get back to the business of taking care of your lawns as soon as possible.

Meanwhile, may I wish you the best of health. Please stay safe and look out for each other.

Jim Hewlett

Managing Director

Lawntech Ltd

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