Following the latest Government lockdown announcement on 31st October 2020, we are delighted to confirm that we will be able to continue providing lawn care services moving forward.
We have been reassured by the Government’s guidelines that it is appropriate for us to continue to service our clients’ lawns, on the basis that our technicians operate as lone workers and can do so while maintaining safe social distancing.
To ensure we comply with the guidance, we respectfully ask that our customers keep a minimum 2-metre distance between yourself and our technician at all times and continue to observe the following protocols under which we are working;
On arrival:
We will always notify you prior to arrival by email so you are aware that we are coming. To minimise contact and to help prevent the spread of the virus. Please ensure objects such as garden furniture are moved from the lawn, then like many other services eg. window cleaner, gardener, we will get straight to work whilst wearing appropriate PPE.
During our visit:
While we are on the property working it is imperative that you stay at least 2 metres away from our technicians. If you need to speak to the technician, ask questions etc this should be done from a safe distance. We will be unable to come into your home.
On completing the treatment:
If we notice anything abnormal with your lawn or have any concerns, it will be noted on your after service email or we make a telephone call, with additional information if necessary. We will do this rather than discuss issues on the doorstep.
Invoicing:
We will not put an invoice or any paperwork through your letterbox. You invoice can be found on your after service email.
Thank you for your continued support through these challenging times.
With best regards
Your Lawntech team
